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Delta Sends Its 11000 Agents to Charm School
Wall Street Journal Don't blame fuel prices anymore for baggage fees, agents are told. And never apologize for baggage fees when customers complain. … |
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Room Service in Terminal B
Wall Street Journal DFW is also studying the stranded-traveler luggage problem—what do stranded passengers do about their checked baggage? Airlines often try to return checked … |
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Discount Airlines Alter Caribbean Mix
Wall Street Journal But the major US airlines are retreating in part because discounters such as JetBlue, Spirit Airlines and AirTran Holdings Inc. are aggressively beefing up … |
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Next Southwest Campaign: No Change Fees
Wall Street Journal (blog) Southwest Airlines has found that attacking rival airlines for baggage fees is such good marketing that its next advertising campaign … |
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Spirit Airlines Files For USD$300 Mln IPO
Airwise Spirit Airlines filed with the US securities regulators to raise up to USD$300 million in an initial public offering. The low-cost airline said it will … Spirit Airlines Files IPO for $300 MillionWall Street Journal Spirit Airlines Files for $300 Million Initial Public Offering to Pay DebtBloomberg Spirit Airlines files for share offeringReuters San Francisco Chronicle all 9 news articles » |